Frequently Asked Question

After you have completed the order, you will receive a confirmation e-mail containing your identification number. In case this does not go through, you will receive a second e-mail where we will inform you that the order has not been confirmed and will not be shipped.

You can purchase only two items per colour and size, and a maximum number of ten different articles per order.

No, you can place orders by using the Checkout option, which allows you to place an order without registration.

You can return any product purchased on www.alessiasanti.com within 30 working days from the date of delivery of your order. For returns that have passed the deadline, please contact our customer service team.

Of course! Our team is on hand to guide you through the order process.

Salvo casi particolari il contrassegno, ovvero il pagamento in contanti alla consegna è sempre possibile per tutti gli ordini con spedizione in Italia e per un importo inferiore a 120 €. Superata questa soglia sarà possibile pagare l'ordine con carta di credito, carta di debito (bancomat) oppure una carta ricaricabile tipo Postepay.