Frequently Asked Question

Once your order is complete, you'll receive a summary email containing your tracking number. If this isn't successful, you'll receive a second email informing you that your order hasn't been confirmed and won't be shipped.

You will be able to purchase only two pieces of each color and size and a maximum of ten different items per order.

No, before accessing the checkout page you can decide whether to register or not to make the purchase.

You can return any product purchased on www.alessiasanti.com within 14 business days of your order's delivery date. For returns after the deadline, please contact our customer service.

Of course, our staff is at your complete disposal to guide you with your order.

Except in special cases, cash on delivery (COD) is always available for all orders shipped within Italy and for amounts under €120. Above this threshold, you can pay for your order by credit card, debit card (ATM), or a prepaid card such as Postepay.