Shipping policy

Shipping costs and times

Shipping to Italy
Shipping is free for orders over €180.
Shipping for all other orders is €10.
Expected delivery time: within 2 days of collection by the courier (up to 4 days for islands and remote locations)

Shipping to other countries
Shipping for orders in listed countries is €15,00.
We ship to the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, England, Ireland, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Slovenia, Hungary

Shipping to countries not listed
We are sorry if we cannot find the shipping address you are looking for. We ship to your country. We are working to open sales in additional countries. Send us your request to cs@alessiasanti.com

Shipping Information
You can track your order using the tracking number provided by the courier, which may also be included in the confirmation email we'll send you once your package has been handed over to the courier. If you have an ALESSIA SANTI account, you can also find the tracking number and check the status of your order in the "My Orders" area. Shipments and deliveries are made Monday through Friday, excluding holidays, during office hours and without the possibility of making an appointment.
Request assistance with an order or return
If you haven't found all the information you need and still need assistance, please log in to the website and open a ticket using the link https://alessiasanti.com/pages/contact